Welcome to Our Help Center

Your go-to resource for mastering BrandLife: Find answers, tips, and support to optimize your digital asset management experience.

Getting Started

Getting Started

With easy-to-follow instructions, helpful tips, and best practices, you’ll quickly become familiar with the tools and features available to you.

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Authentication

Authentication

Learn about securing your account with robust authentication methods. This includes creating strong passwords, enabling two-factor authentication, and managing your login credentials effectively.

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Billing & Account Management

Billing & Account Management

Get clarity on billing cycles, payment methods, and how to manage your subscription. This section also addresses common questions about upgrades, downgrades, and account cancellation processes.

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Integrations and Compatibility

Integrations and Compatibility

Understand how to connect BrandLife with other tools and platforms you use. This section covers integration options, compatibility, and tips for seamless data transfer.

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Troubleshooting Common Issues

Troubleshooting Common Issues

Find solutions to frequently encountered problems, from login issues to asset retrieval challenges. This guide offers step-by-step troubleshooting to get you back on track quickly.

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Asset Management Best Practices

Asset Management Best Practices

Discover strategies for organizing, tagging, and categorizing your digital assets to enhance accessibility and streamline your workflow within BrandLife.

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Popular Questions?

How do I reset my password if I’ve forgotten it?

To reset your password, click on the “Forgot Password?” link on the login page. Enter your registered email address, and you’ll receive a link to create a new password. Follow the instructions in the email to complete the process.

What are the differences between the pricing plans?

Our pricing plans vary in features such as storage capacity, user access, and available integrations. The Basic plan is ideal for individuals with limited needs, while the Pro and Enterprise plans offer more storage, advanced features, and priority support for teams and larger organizations. You can compare all features on the Limits & Pricing page.

How can I ensure my digital assets are secure?

To enhance the security of your digital assets, enable two-factor authentication for your account, use strong and unique passwords, and regularly review user access settings. Additionally, ensure that you log out from shared devices and monitor your account for any unauthorized activity.

What should I do if I encounter an error while uploading assets?

If you experience an error during the upload process, first check your internet connection and ensure the file format and size meet our requirements. If the problem persists, try clearing your browser cache or using a different browser. For further assistance, visit the Troubleshooting Common Issues section or contact our support team.

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Get in touch with us today!