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Yes, each plan has a set limit on the number of brands you can manage. If you exceed this limit, you'll need to upgrade to a plan that supports a higher number of brands.
If you upgrade your plan mid-month, a new billing cycle will start immediately. We do not offer refunds for uncomplete billing cycles.
To reset your password, click on the “Forgot Password?” link on the login page. Enter your registered email address, and you’ll receive a link to create a new password. Follow the instructions in the email to complete the process.
No, there are no contracts or long-term commitments. Our plans are billed on a month-to-month basis, and you can cancel at any time without incurring any penalties.
Our pricing plans vary in features such as storage capacity, user access, and available integrations. The Basic plan is ideal for individuals with limited needs, while the Pro and Enterprise plans offer more storage, advanced features, and priority support for teams and larger organizations. You can compare all features on the Limits & Pricing page.
If you exceed the maximum number of allowed users on your current plan, you'll need to upgrade to a plan that accommodates your user count. You'll receive a notification and be prompted to upgrade before any disruption to your service occurs.
To enhance the security of your digital assets, enable two-factor authentication for your account, use strong and unique passwords, and regularly review user access settings. Additionally, ensure that you log out from shared devices and monitor your account for any unauthorized activity.
Users are counted based on the total number of unique individuals who have access to the platform. Each user account, regardless of permission level, counts towards your plan’s user limit.
If you experience an error during the upload process, first check your internet connection and ensure the file format and size meet our requirements. If the problem persists, try clearing your browser cache or using a different browser. For further assistance, visit the Troubleshooting Common Issues section or contact our support team.
Yes, absolutely! You can upgrade or downgrade your plan at any time to better suit your needs. Changes will take effect immediately, and a new billing cycle will be started immediately. We do not offer refunds for uncomplete billing cycles.